Stockport Homes Limited (202400602)
The complaint is about the landlord’s handling of the resident’s reports of: Damp, mould, and associated repairs. A woodlice infestation.
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The complaint is about the landlord’s handling of the resident’s reports of: Damp, mould, and associated repairs. A woodlice infestation.
The resident’s complaint is about the landlord’s decision to warn him about what it considered to be unreasonable behaviour from him during a phone call.
The complaint is about the landlord’s handling of repairs to the heating/hot water system. The Ombudsman has also considered the landlord’s complaint handling.
The complaint is about: The landlord’s communication about car parking provision. The landlord’s handling of boiler repairs. The Ombudsman has also investigated the landlord’s complaint handling.
The complaint is about the landlord’s handling of the resident’s: Reports of antisocial behaviour (ASB) including noise nuisance. Reports of parking issues. Associated complaint.
The complaint is about the landlord’s handling of: Damp and mould at the resident’s property. The associated complaint.
The complaint is about the landlord’s handling of the resident’s dissatisfaction about its proposal to install a condensing boiler. The Ombudsman has also considered the landlord’s complaint handling.
The complaint is about the landlord’s handling of the resident’s concerns over the safety of a carbon monoxide alarm. The landlord’s complaint handling has also been investigated.
The complaint is about the landlord’s handling of the resident’s: Reports of repairs, including to a wall and guttering. Maintenance of the property/block, including resident engagement and cyclical decoration. The Ombudsman has also considered the landlord’s complaints handling.
The complaint is about the landlord’s response to the resident’s concerns about the security and facilities provided at his retirement village.