Leeds City Council (202104606)
This complaint is about the landlord’s handling of the re-plastering and associated works at the resident’s property.
Decisions
All our decisions are published here as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020 and are published three months after the final decision date. In some cases we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
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Lincolnshire Rural Housing Association Limited (202119325)
The complaint is about the landlord’s positioning of a replacement oil tank in the resident’s back garden.
London & Quadrant Housing Trust (202101094)
This complaint is about: The landlord’s handling of the resident’s requests for supporting information about its costs following an increase in her service charge; The landlord’s complaint handling.
Mansfield District Council (202014650)
This complaint is about: The level of redress the landlord awarded in respect of repair issues the resident reported while she was moving into the property; The landlord’s response to reported anti-social behaviour (ASB) from the resident’s neighbour; The landlord’s complaint handling.
Newlon Housing Trust (202103451)
The resident’s complaint is about the landlord’s handling of repairs to the property. The landlord’s complaint handling has also been considered.
Sheffield City Council (202008976)
This complaint is about the landlord’s handling of the resident’s anti-social behaviour reports.
Southampton City Council (202113005)
The complaint is about the landlord's decision not to reimburse the resident for the cost of a shower seat he purchased for his home.
Waltham Forest Council (202118210)
The complaint is about the landlord’s handling of the resident’s reports of anti-social behaviour (ASB).
Basildon Borough Council (202010721)
The complaint is about the landlords handling of repairs to a broken skylight following a storm in January 2020.
Livv Housing Group (202105994)
The complaint is about the landlord’s: response to the resident’s reports of smoke pollution caused by her neighbours and resulting request for repairs and improvements to her windows and household ventilation. handling of a mutual exchange application and request for transfer.