Portsmouth City Council (202346800)
The complaint is about the landlord’s: handling of renovation works to the property. response to reports of damp and mould in the property.
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The complaint is about the landlord’s: handling of renovation works to the property. response to reports of damp and mould in the property.
The complaint is about the landlord’s handling of the resident’s request to repair her central heating system. The Ombudsman has also considered the landlord’s handling of the resident’s complaint.
The complaint is about the landlord’s handling of the resident’s reports of damp, mould, and the associated repairs.
The complaint concerns the landlord’s handling of: The resident’s reporting of damp and mould. The resident’s concerns with the smoke alarm. The repairs to the property. This report has also looked at the landlord’s complaints handling.
The complaint is about: The landlord’s handling of the resident’s reports of noise transfer from the cold-water tank room. The landlord’s handling of the resident’s complaint.
The complaint is about the landlord’s: Response to the resident's concerns relating to the communal heating system. Complaint handling.
The complaint is about the landlord’s handling of the resident’s report that the locks on her pram shed were changed and personal items removed. The Ombudsman has also considered the landlord’s complaint handling.
The complaint is about the landlord’s handling of repairs to the windows and doors in the resident’s property. The Ombudsman has also considered the associated complaint handling.
The complaint is about the landlord’s response to the resident’s concerns about fire doors.
The complaint is about the landlord’s handling of the resident’s service charge queries. The Housing Ombudsman has also considered the landlord’s complaints handling.