Phoenix Community Housing Association (Bellingham and Downham) Limited (202338818)
The complaint is about the landlord’s handling of communications with the resident on her reports of damp and mould in the property.
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The complaint is about the landlord’s handling of communications with the resident on her reports of damp and mould in the property.
This complaint is about the landlord’s response to the resident’s reports of: A leak from a radiator and the loss of heating and hot water. Issues with the electricity to the upstairs of her property. A leak from her roof. Damp and mould in her property and her concerns that this was being impacted by the void property next door.
The complaint is about: The landlord’s handling of major works to the communal area. The landlord’s record keeping.
The complaint is about the landlord’s handling of the resident’s reports of: Antisocial behaviour (ASB). Repairs to his TV aerial. The Ombudsman has also considered the landlord’s complaint handling.
The complaint is about the landlord’s handling of the resident’s reports of repairs to the balcony door and windows.
The complaint is about the landlord’s handling of: Damp and mould in the kitchen. Kitchen leaks and associated repairs.
The complaint is about:
The complaint is about the landlord’s handling of the resident’s concerns regarding asbestos in the property. The Ombudsman has also considered the landlord’s complaint handling.
The compliant is about the landlord’s handling of the residents reports of damp and mould in the property. The Ombudsman has also considered the landlord’s complaint handling.
The complaint is about the landlord’s response to the resident’s concerns about the condition of the property, in particular: The condition of the kitchen. The condition of the bathroom. Concerns about damp and mould.