Orbit Housing Association Limited (202121373)
The complaint is about the landlord’s decision to recharge the resident for damage caused to temporary accommodation.
Decisions
All our decisions are published here as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020 and are published three months after the final decision date. In some cases we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
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Wandsworth Council (202127222)
The complaint is about the landlord's response to the resident’s concerns about the lift breaking down in the block of flats where he lives.
Cornwall Housing Limited (202200208)
The complaint concerns: The level of compensation offered by the landlord due to its handling of repairs following a burst water main at the resident’s home, and the disruption caused by follow on remedial works. The landlord’s complaint handling.
Guinness Housing Association Limited (202128330)
The complaint concerns how the landlord handled reports of damp and mould in the property and its decision not to offer compensation for damage caused to the resident’s personal items .
London & Quadrant Housing Trust (202120367)
The complaint is about the landlord’s handling of: Repairs to the resident’s boiler and the level of compensation offered. The associated complaint.
Magenta Living (202113362)
The complaint is about the landlord’s handling of the resident’s report of missing bricks in the roof-space wall.
Manningham Housing Association Limited (202118694)
The complaint is about: The landlord’s handling of the resident’s reports about the condition of the property, including her concerns about pests and repairs. The landlord’s complaint handling.
Metropolitan Thames Valley Housing (202200447)
The complaint is about the landlord’s response to the resident’s reports of her hot water being too hot.
Nottingham City Homes Registered Provider Limited (202200729)
The complaint is about the landlord’s handling of: Repairs to the resident’s roof tiles. The associated complaint.
Paragon Asra Housing Limited (202127664)
The complaint is about: The resident’s concerns about visits made to their property by the landlord. The landlord’s handling of repairs to the resident’s porch. The landlord’s handling of the associated complaint.