Wandle Housing Association Limited (202125432)
The complaint is about: The landlord’s handling of repairs to the resident’s bathroom. The associated complaint handling.
Decisions
All our decisions are published here as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020 and are published three months after the final decision date. In some cases we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
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Yorkshire Housing Limited (202203578)
The complaint is about the landlord’s decision to send a solicitor’s letter to the resident to warn him about breaching an injunction made against him.
Ashfield District Council (202200028)
The complaint is about the landlord’s response to the resident’s concerns regarding the boundary hedge at the property.
Camden Council (202126592)
The complaint is about the landlord’s response to the resident’s concerns about the lift being out of service.
A2Dominion Housing Group Limited (202107046)
The complaint concerns the landlord’s handling of: Reports of faulty electrics at the property. Reports regarding the communal and bin doors being broken and accessed by non-residents. The related complaint.
Chesterfield Borough Council (202005710)
REPORT COMPLAINT 202005710 Chesterfield Borough Council 29 September 2022 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This is […]
Clarion Housing Association Limited (202200310)
The complaint is about the landlord’s response to the resident’s request for a bathroom replacement.
Lambeth Council (202100617)
The complaint is about the landlord’s response to the resident’s report regarding repairs to a leak and the boiler pipework in the property. The complaint is about the management of the complaint.
London Borough of Ealing (202103780)
The complaint was about: The landlord’s response to the resident’s reports of remedial works following a leak to the boiler. The landlord’s response to the resident’s reports of a faulty boiler. The landlord’s response to the resident’s reports of overflowing guttering. The landlord’s response to the resident’s reports of damage to the resident’s property following a refurbishment in a neighbouring property. The landlord’s response to the resident’s reports of breaches of planning permission, covenants, and disturbance caused by building works in a neighbouring property.
Metropolitan Thames Valley Housing (202200415)
The complaint is about: The landlord’s handling of the replacement of the resident’s front door. The landlord’s handling of the associated complaint.