Rochdale Boroughwide Housing Limited (202205649)
The complaint is about the landlord’s response to the resident’s reports about: a missed repairs appointment; the conduct of a staff member and the damage caused to the resident’s personal belongings.
Decisions
All our decisions are published here as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020 and are published three months after the final decision date. In some cases we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
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Wandsworth Council (202114577)
The complaint is about: The landlord’s handling of the resident’s reports of anti-social behaviour (ASB) and noise disturbance. The landlord’s handling of counter allegations made against the resident. The landlord’s handling of the resident’s request to be transferred.
A2Dominion Housing Group Limited (202101199)
The complaint is regarding the landlord’s response to the resident’s reports of damp and mould in the property.
Brentwood Borough Council (202203645)
The complaint is about the landlord’s response to the resident’s request for a kitchen replacement.
LiveWest Homes Limited (202106206)
The complaint is about: The landlord’s handling of repairs needed at the property. The landlord’s handling of the resident’s request for a transfer to a suitable property. The landlord’s handling of the associated complaint.
Network Homes Limited (202206378)
The complaint is about the landlord's response to the resident’s reports about leaks into her property, and the subsequent level of compensation offered.
Notting Hill Genesis (202114098)
REPORT COMPLAINT 202114098 Notting Hill Genesis 27 October 2022 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This is […]
Sanctuary Housing Association (202123312)
The complaint is about: The landlord’s response to the resident’s reports of antisocial behaviour (ASB) from her neighbour (Mr A). The landlord’s handling of the associated complaint.
Southampton City Council (202100164)
The complaint is about the landlord’s: Handling of the resident’s reports of anti-social behaviour (ASB). Handling of the resident’s request to be moved to a new property. Complaints handling.
Southwark Council (202119848)
The complaint is about the landlord’s handling of required repairs and remedial works at the property, following a leak from the property above. The complaint is also about the landlord’s associated handling of the complaint.