London Borough of Hillingdon (202338766)
The complaint is about the landlord's response to the resident’s: Reports of radiators not working in the property. Associated complaint.
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The complaint is about the landlord's response to the resident’s: Reports of radiators not working in the property. Associated complaint.
The complaint is about the landlord’s handling of the resident’s: housing application. reports of damp and mould at the property. The Ombudsman has also taken the decision to investigate the landlord’s handling of the resident’s complaint.
The complaint is about the landlord’s handling of the resident’s: Reports of noise and antisocial behaviour. Request for a managed move. Associated complaint.
The landlord’s response to the resident’s complaint about her request for fencing and repairs.
The complaint is about the landlord’s: Handling of the resident’s reports of repairs. Response to the resident's concerns about her contact details and her access to her tenancy account online. This investigation also considers the landlord’s complaint handling and record keeping.
The complaint is about the landlord’s: Handling of repairs to resolve damp and mould. Decision not to decant the resident. Handling of the resident’s concerns about the conduct of contractors. Response to the resident’s concerns about asbestos. Handling of the associated complaint.
The complaint is about the landlord’s handling of: The resident’s reports of damp and mould. The resident’s rehousing application. The Ombudsman has also investigated the landlord’s complaint handling.
The complaint is about the landlord’s response to: the resident’s reports of repairs in the property. the resident’s request for adaptations to be made to the property.
The complaint is about the landlord’s handling of the resident’s concerns about:
The complaint is about the landlord’s: handling of fence repairs. response to the resident’s concerns about a structure in a neighbouring garden.