Brighton and Hove City Council (202419152)
The complaint is about the landlord’s handling of the resident’s reports of bedbugs in the property.
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The complaint is about the landlord’s handling of the resident’s reports of bedbugs in the property.
The complaint is about the landlord’s handling of: Damp and mould in the resident’s property; The associated complaint.
The complaint is about the landlord’s handling of the resident’s request for a new kitchen.
The complaint is about the landlord’s handling of reports of antisocial behaviour (ASB). The Ombudsman has also investigated the landlord’s complaint handling.
The complaint is about the landlord’s response to the resident’s concerns about fire safety inspections at his property.
The complaint is about the landlord's handling of the resident’s reports of a boiler leak and associated repairs.
The complaint is about the landlord’s handling of: the resident’s reports of anti-social behaviour (ASB). the resident’s personal data. the associated complaint.
The complaint is about the landlord’s handling of the resident’s agreed reasonable adjustment relating to its staff accessing his property.
The complaint is about the landlord’s handling of: The resident’s concerns about estate inspections, the local office and caretaking. A staff member contacting the resident’s GP without his consent.
The complaint is about the landlord’s handling of: the resident’s reports of antisocial behaviour (ASB) in his apartment block and the security of the communal entry door. the associated complaint.