The Riverside Group Limited (202123850)
The complaint is about the landlord's response to the resident’s request for his garden fence to be replaced by it.
All our decisions are published here as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020 and are published three months after the final decision date. In some cases we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
The complaint is about the landlord's response to the resident’s request for his garden fence to be replaced by it.
The complaint is about the landlord’s decision to ask the resident to remove or reduce the height of their fence.
The complaint is about the landlord’s handling of repairs to the resident’s patio doors.
The complaint is about the landlord’s decision to remove the resident’s porch enclosure and replace it with a canopy.
The complaint is about the landlord’s handling of the resident’s reports of noise nuisance.
The complaint is about: The landlord’s handling of the resident’s reports of damp in the property. The landlord’s handling of the resident’s complaint.
The complaint is about the landlord’s handling of the resident’s reports of noise nuisance.
The complaint is about the landlord’s handling of the resident’s concerns with the condition of his property.
The complaint is about the landlord’s: Communication concerning fire safety issues in relation to the resident’s property. Complaints handling.
The complaint concerns the landlord’s: Response to concerns raised by the resident regarding the condition of a communal fire alarm call unit.
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