Barnsley Metropolitan Borough Council (202015889)
The complaint is about the landlord’s response to the resident’s reports of it being at fault in relation to a collapsed ceiling .
Decisions
All our decisions are published here as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020 and are published three months after the final decision date. In some cases we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
Loading...
Catalyst Housing Limited (202101599)
The complaint is about the landlord’s response to the resident’s reports about: Cleaning services not received. Repairs to the ventilation system. ASB in the communal areas. The complaint handling.
Hyde Housing Association Limited (202016984)
The complaint is about the landlord’s response to the resident’s reports about: Notification of a rent increase. Anti-Social Behaviour (ASB) from a neighbour. Fire Safety. The landlord’s associated complaints handling has also been investigated.
Islington and Shoreditch Housing Association Limited (202127482)
The landlord’s handling of the resident’s reports of anti-social behaviour.
Kingston upon Hull City Council (202124741)
This complaint is about the landlord’s handling of repairs to the resident’s boiler and heating system.
Lambeth Council (202124358)
The resident complains about the landlords handling of: The reports of repairs to the boiler, and; the formal complaint. The Ombudsman has also considered the landlord’s record keeping.
Metropolitan Thames Valley Housing (MTV) (202127578)
The complaint is about the landlord’s response to the resident’s reports about repairs to the guttering at the property.
Newlon Housing Trust (202014809)
REPORT COMPLAINT 202014809 Newlon Housing Trust 29 July 2022 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This is […]
NSAH (Alliance Homes) Limited (202118648)
The landlord’s response to the resident’s report that its contractor caused scratches to his vehicle.
One Housing Group Limited (202110606)
The complaint is about the landlord’s handling of the resident’s reports of noise nuisance from his neighbour’s property.