Notting Hill Genesis (NHG) (202322129)
The complaint is about the landlord’s handling of the resident's transfer request and alleged discrimination.
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The complaint is about the landlord’s handling of the resident's transfer request and alleged discrimination.
The complaint is about the landlord’s handling of the resident’s reports of leaks, damp, and mould.
The complaint is about the level of compensation offered by the landlord for its handling of a sewage leak in the property.
The complaint is about the landlord’s handling of: Reports of damage to items in the resident’s property. The resident’s concerns about staff conduct.
The complaint is about the landlord’s handling of repairs to the resident’s windows.
This complaint is about: The landlord’s handling of the resident’s request to pave the remaining area of her garden. The landlord’s response to the resident’s concerns following the installation of a door mechanism by the local authority.
The complaint is about the landlord’s handling of the increase of the resident’s charges and the amendment of his direct debit.
The Ombudsman has investigated the landlord’s complaint handling in a complaint about roof leaks.
The complaint is about: The landlord’s handling of the resident’s staircasing application and its response to her request for reimbursement of costs incurred, including those arising from an increase in the valuation due to delays in the staircasing process. The landlord’s complaint handling including payment of the compensation awarded.
This complaint is about the landlord's handling of reports of damp and mould within the resident’s home.