Plus Dane Housing Group Limited (202123475)
The complaint is about the landlord’s response to the resident’s request that it: Renew her kitchen. Install an additional toilet at the property. Complete plasterwork on the ceiling above her stairs.
Decisions
All our decisions are published here as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020 and are published three months after the final decision date. In some cases we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
Loading...
Royal Borough Of Greenwich (202128542)
The complaint is about the landlord’s handling of the resident’s request for her balcony door to be fixed.
Southern Housing Group Limited (202214428)
The complaint concerns the resident’s request for the landlord to: Replace the sub-flooring of the main bedroom, second bedroom, living room and hallway. Provide temporary accommodation and storage whilst it carries out the subfloor replacement works, and; The associated formal complaint into these issues.
Southwark Council (202015004)
The complaint is about the landlord’s handling of the resident’s reports about faulty heating caused by an ongoing leak.
Cottsway Housing Association Limited (202211638)
The complaint is about the landlord’s handling of, and response to, the resident’s application for a mutual exchange.
Hyde Housing Association Limited (202212252)
The complaint is about the landlord’s handling of the resident’s reports of fly-tipping.
London Borough of Barking and Dagenham (202213699)
The complaint is about: The landlord's handling of bedbugs in the resident's property. The landlord’s complaint handling.
Peabody Trust (202208403)
The complaint concerns how the landlord handled the resident’s reports of damp and mould at the property.
A2Dominion Housing Group Limited (202113874)
The complaint is about: the landlord’s response to repair needs following water ingress. the landlord’s complaint handling and the level of compensation offered. the resident’s report of poor customer service.
A2Dominion Housing Options Limited (202004822)
The complaint is about the landlord's handling of: the resident’s request to be rehomed due to overcrowding and medical needs; and the landlord’s offers of accommodation in December 2021.