Southwark Council (202007668)
The complaint is about the landlord’s handling of: A tenancy panel hearing and the resident’s concern that he had been placed on an introductory tenancy rather than a secure tenancy. The associated formal complaint.
Decisions
All our decisions are published here as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020 and are published three months after the final decision date. In some cases we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
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Southwark Council (202121360)
The complaint is about the landlord’s handling of the resident’s reports of faulty internal doors in his property.
Westminster City Council (202106183)
The complaint is about the landlord’s handling of the resident’s reports of faults to a new front door installed in 2019 and two windows in the living room and bedroom.
Metropolitan Thames Valley Housing (202111953)
The complaint is about the level of compensation offered for repair delays to the resident’s immersion heater.
Paragon Asra Housing Limited (201911969)
The complaint is about: the resident’s possessions going missing following the attendance of the landlord’s furniture removalists; the landlord’s response to the resident’s reports regarding a leak into her property; the landlord’s complaint handling.
Places for People Homes Limited (202109254)
This complaint is about the landlord’s handling of the resident’s concerns about the performance of the estate management company.
Rochdale Boroughwide Housing Limited (202117300)
The complaint is about the landlord’s handling of the resident’s reports of anti-social behaviour (ASB).
Sedgemoor District Council (202105004)
The complaint is about the landlord’s response to the resident’s concerns about: disrepair issues at her property; the conduct of its surveyors; its decision to include her on its ‘Officer Safety Register’ (OSR).
Together Housing Association Limited (202101314)
The complaint is about the landlord’s handling of a repair to the resident’s boiler.
Birmingham City Council (202108749)
The complaint is about the landlord’s response to: The resident’s concerns about his heating and hot water system. The associated complaint.