Hyde Housing Association Limited (202317915)
The complaint is about the landlord’s handling of the resident’s reports of cracked walls in the property.
Decisions
All our decisions are published here as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020 and are published three months after the final decision date. In some cases we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
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Islington Council (202215638)
The complaint is about the resident’s reports of a leak in her bathroom causing damp and mould issues.
Islington Council (202313746)
The complaint is about the landlord’s handling of the resident’s reports of repairs required to the walkway.
Lambeth Council (202344169)
The complaint is about the landlord’s handling of the resident’s reports of repairs following a car hitting the property. The Ombudsman has also investigated the landlord’s handling of the associated complaint.
Lambeth Council (202401762)
REPORT COMPLAINT 202401762 Lambeth Council 28 February 2025 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This is set […]
Livv Housing Group (202319307)
The complaint is about the landlord’s handling of: The communal garden maintenance. The associated complaint.
London Borough of Barnet (202234656)
The complaint is about: The landlord’s handling of a leak. The associated complaint.
London Borough of Hackney (202207449)
The complaint is about the landlord’s handling of the resident’s reports about damp and mould in the property.
Notting Hill Genesis (NHG) (202214652)
The complaint relates to: The landlord’s response to the resident’s concerns about: The garden boundary. Its handling of repairs, and her request for alternative housing and payments. The landlord’s handling of the complaint.
Notting Hill Genesis (NHG) (202310923)
The complaint is about the landlord’s handling of the resident’s: Request to replace the electrical heating system. Associated complaint.