Gateshead Metropolitan Borough Council (202202659)
The complaint is about the landlord’s handling of the resident’s reports of damp and mould. We have also considered the landlord’s complaint handling.
Decisions
All our decisions are published here as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020 and are published three months after the final decision date. In some cases we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
Loading...
Golding Homes Limited (202320018)
The complaint is about the landlord’s handling of the resident’s personal data.
Haringey London Borough Council (202327825)
The complaint is about the landlord’s handling of a repair to a communal soil pipe serving the resident’s property.
Hightown Housing Association Limited (202228597)
The complaint is about the landlord’s handling of the resident’s concerns about: Grounds and estate maintenance. The caretaker’s performance.
London Borough of Islington (202326274)
The complaint is about: The landlord’s response to the resident’s reports of antisocial behaviour (ASB). The landlord’s management of the resident’s internal transfer request.
Norwich City Council (202325705)
The complaint is about the landlord’s handling of: The repairs to the kitchen waste pipe. The associated complaint.
One Housing Group Limited (202318008)
The complaint is about the landlord’s handling of: The resident’s report of a leak from the flat above into her bathroom and the resulting damp and mould. The associated complaints.
Red Kite Community Housing Limited (202317013)
The complaint is about the landlord’s handling of heating repairs and the resident’s request for compensation.
Southern Housing (202216116)
The complaint is about the landlord’s: Handling of the resident’s query about the communal garden. Complaint handling.
Sparrow Shared Ownership Limited (202304514)
The complaint is about the landlord’s handling of: The resident’s reports of defects. The associated complaint.