Somerset Council (202219254)
The complaint is about the landlord’s handling of: repairs following a kitchen replacement. the associated complaint.
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The complaint is about the landlord’s handling of: repairs following a kitchen replacement. the associated complaint.
The complaint is about the landlord’s: Handling of the resident’s reports of loss of heating and hot water. Complaint handling.
The resident’s complaint is about the landlord’s handling of reports of antisocial behaviour (ASB). This Service has also considered the landlord’s complaint handling.
The complaint is about the landlord's response to the resident’s report of a leak in the communal area and request for compensation.
The complaint is about the landlord’s: oversight of communal repairs. response to the resident’s concerns about communal cleaning. scrutiny of the managing agent’s accounts.
The complaint is about the landlord’s handling of: an electrical inspection test. the resident’s complaint.
The resident’s complaint is about the landlord’s handling of a leak.
The complaint is about the landlord’s handling of the resident’s concerns about its contractor’s conduct and its subsequent offer of compensation.
The complaint is about the landlord’s handling of: The resident’s reports of multiple repairs in the property. The resident’s report of a running water noise.
The complaint concerns the landlord’s: Handling of the resident’s reports of repairs. Handling of cancelled appointments and delays. Complaints handling.
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