Orbit Group Limited (202307509)
This complaint is about landlord’s handling of repairs related to leaks at the resident’s home.
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This complaint is about landlord’s handling of repairs related to leaks at the resident’s home.
The complaint is about the landlord's response to the resident’s concerns about: The suitability and qualifications of its contractors. Its handling of the associated complaint.
The complaint is about the landlord's handling of reports of a smell in the property.
This complaint is about the landlord's handling of the resident’s request for compensation after it plumbed his toilet into a hot-water inlet.
The complaint is about the landlord’s handling of: record keeping. damp and mould at the resident’s property. the resident’s complaint.
The complaint is about the landlord’s handling of the resident’s reports of anti-social behaviour (ASB).
The complaint is about the landlord’s: Handling of the resident’s reports of antisocial behaviour (ASB). Response to the resident’s concerns about staff conduct.
The complaint is about the landlord’s handling of: The resident’s concerns regarding works required to the windows in the property. The associated complaint.
The complaint is about the landlord’s response to: The resident’s: Concerns about the communal lift. Complaint about a staff member. A fault on the fire panel. The Ombudsman has also considered the landlord’s complaint handling.
The complaint is about the landlord’s handling of reports of antisocial behaviour at or near the property. The Ombudsman has also taken the decision to investigate the landlord’s complaint handling.