Paragon Asra Housing Limited (202216297)
The complaint is about the landlord's handling of the resident’s: reports of domestic abuse. complaint handling. This investigation will also consider the landlord’s record keeping.
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The complaint is about the landlord's handling of the resident’s: reports of domestic abuse. complaint handling. This investigation will also consider the landlord’s record keeping.
REPORT COMPLAINT 202005714 Peabody Trust 19 June 2023 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This […]
The complaint is about the landlord’s handling of: repairs to the radiators in the property; repairs to the roof and; reports of damp and mould.
The complaint is about the landlord’s decision to place a risk alert on the resident’s record.
The complaint is about the landlord’s response to the resident’s request for redress for damage to her flooring following a property repair. The Ombudsman has also considered the landlord’s complaint handling.
The complaint is about the landlord’s response to the resident’s request it should change the bedroom classification of her property.
The complaint is about the landlord’s response to the resident’s: Concerns about the property at the start of the tenancy. Repair requests since the tenancy began. The associated complaint.
The complaint is about: The landlord’s response to the resident’s reports of structural issues with his property. The landlord’s complaint handling.
The complaint is about the landlord’s handling of requests for repairs to windows in the property, as well as the landlord’s response to requests for replacement of the kitchen and bathroom. The Ombudsman has decided to consider the landlord’s handling of the complaint as part of this investigation.
The complaint is about the landlord’s handling of a hot water outage in the leaseholder’s property.