Kirklees Council (202322104)
The complaint is about: The landlord’s handling of leaks and the damage caused by those leaks.
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The complaint is about: The landlord’s handling of leaks and the damage caused by those leaks.
The complaint is about the landlord’s handling of the resident’s reports that the communal lighting to her building was not working.
The complaint is about the landlord’s handling of the resident’s report of a leak in the property, as well as works to the bathroom. The Ombudsman has also looked at the complaint handling.
The complaint is about: The landlord’s handling of the resident’s reports of damp, water ingress, and repairs needed to the property. The landlord’s handling of the associated complaint.
The complaint is about the level of rent at the property. The landlord’s handling of the resident’s request for a fair rent to be registered at the property. The Ombudsman has also considered the complaint handling in this case.
The resident’s complaint is about:
The complaint is about the landlord’s handling of: Its contractors damaging the resident’s possessions during repairs. The formal complaint.
The complaint is about the landlord’s handling of the response to the resident’s concerns about staff conduct during a house visit. This Service has also investigated the landlord’s handling of the associated complaint.
The complaint is about; The landlord’s response to the resident’s concerns about staff conduct. The landlord’s response to the resident’s request for replacement kitchen flooring. The landlord’s response to the resident’s reports that contractors had damaged her carpet.
The complaint is about the landlord’s handling of the resident’s reports of noise and her request to be reimbursed for a fridge-freezer.
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