Anchor Hanover Group (202122869)
The complaint is about the landlord’s handling of the resident’s reports of damage to their possessions following a leak.
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The complaint is about the landlord’s handling of the resident’s reports of damage to their possessions following a leak.
REPORT COMPLAINT 202103060 Birmingham City Council 1 April 2022 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This is […]
The complaint is about the landlord’s handling of repairs to the resident’s boiler.
The complaint is about the landlord’s decision to issue a Notice of Seeking Possession Order (NOSP) following its contact with the resident to arrange a gas inspection.
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The complaint concerns how the landlord responded to the resident’s concerns of low water pressure and the condition of the water supply to the property.
The complaint is about the landlord’s: Handling of the resident’s requests to replace her garden fence. Handling of the resident’s complaint.
The complaint concerns rewiring works completed in January 2020.
The complaint is about the landlord’s response to the resident’s request for a communal sink.