Leeds City Council (202119882)
The complaint is about the landlord’s response to the resident’s reports about the windows at the property.
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The complaint is about the landlord’s response to the resident’s reports about the windows at the property.
The complaint is about the landlord’s response to:
The complaint is about the landlord’s administration of the resident’s rent account.
The complaint is about the landlord’s response to the residents request that it gift them their existing property.
The complaint is about the landlord’s response to the resident’s reports about repairs to her dividing fence.
REPORT COMPLAINT 202106427 Metropolitan Housing Trust Limited 5 April 2022 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This […]
The resident is a leaseholder and owns a flat in a purpose built housing scheme. Their complaint concerns the following issues: The accuracy with which the property and scheme was presented during the sales process, and the accuracy of information provided when purchasing the property. The landlord’s refusal to buy the property back from the resident.
The complaint is about a request for compensation following a leak.
The complaint concerns the resident’s application to succeed their late father’s tenancy.
The complaint is about: the level of compensation the landlord has offered in response to the resident’s complaint about the delay in carrying out repairs to her bathroom. the landlord’s handling of the resident’s complaint.