Metropolitan Thames Valley Housing (202101131)
The complaint is about: The landlord's handling of repairs to the communal ventilation system. The landlord’s complaint handling.
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The complaint is about: The landlord's handling of repairs to the communal ventilation system. The landlord’s complaint handling.
The complaint concerns the landlord’s handling of repairs.
The complaint is about the landlord’s response to the resident’s concerns regarding: The installation of storage heaters in his property The installation of fire alarms in his property. the increase in service charges due to the changes to the heating system and fire alarms.
The complaint is about: The landlord’s handling of the resident’s report of flooding. The landlord’s handling of the complaint.
The complaint is about the landlord’s response to the resident’s request for compensation for leaks, damage and loss of water in the bathroom.
The complaint is about: The landlord’s handling of the resident’s housing transfer application. The landlord’s handling of the resident’s reports of Anti-Social Behaviour (ASB) and noise nuisance. The Ombudsman has also considered the landlord’s handling of the resident’s complaint.
The complaint is about the landlord’s handling of the resident’s requests for information and documentation relating to service charges. The complaint is also about the landlord’s associated handling of the complaint.
The complaint is about the condition of the property when it was let to the resident.
The complaint concerns the resident’s liability for rent following the end of the tenancy.
The complaint is about the landlord’s handling of the resident’s concerns about the conduct of occupational therapists who visited her at her home.