London Borough of Newham (202222853)
The complaint concerns the landlord's handling of the resident’s reports of noise nuisance from the upstairs’ flat. This Service has also considered the landlord’s handling of the related complaint.
Decisions
All our decisions are published here as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020 and are published three months after the final decision date. In some cases we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
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Red Kite Community Housing Limited (202317139)
The complaint is about the landlord’s: handling of the resident’s reports of high water pressure. complaint handling.
Southend-on-Sea City Council (202317488)
The complaint is about the landlord’s handling of the resident's reports about: A leak, damp and mould and subsequent damage to personal belongings and decorations.
Clarion Housing Association Limited (202345917)
The complaint is about the landlord’s: Response to the resident’s reports regarding various repair issues at her property. Complaints handling.
Great Places Housing Association (202336059)
The complaint is about the landlord’s handling of the resident’s reports of: Damp, mould, and the associated repairs. Drain odours.
London & Quadrant Housing Trust (L&Q) (202324497)
The complaint is about the landlord’s handling of: The resident’s reports of damp and mould. The associated complaint.
Notting Hill Genesis (NHG) (202300424)
The complaint is about the landlord’s handling of the resident’s reports of repairs. The Ombudsman has also considered the landlord’s complaint handling.
Peabody Trust (202223158)
REPORT COMPLAINT 202223158 Peabody Trust 9 December 2024 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This is […]
Shepherds Bush Housing Association Limited (202217273)
The complaint is about the landlord’s handling of the leaseholder’s reports of a roof leak. The Ombudsman has also investigated the landlord’s complaint handling.
Torus62 Limited (202320438)
The complaint is about the landlord’s: Response to repair issues at the property. Complaint handling.