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Decisions

All our decisions are published here as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020 and are published three months after the final decision date. In some cases we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.

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London Borough of Brent (202328862)

This complaint is about the landlord’s response to the resident’s reports of repairs to the roof and guttering, communal wall area and a side gate.

London Borough of Tower Hamlets (202329899)

The complaint is about the landlord’s handling of the resident’s: reports of damp and mould, and the associated repairs request to repair her interior doors associated complaint

North Tyneside Council (202405851)

The complaint is about the landlord’s response to the resident’s request for reasonable adjustments in its communication with him.

Royal Borough Of Greenwich (202127512)

The complaint is about the landlord’s: Handling of the resident’s request to pay her service charge bill over an extended period. Handling of the resident's queries about the administration charge.