Dudley Metropolitan Borough Council (202005287)
The complaint is about the landlord’s response to the resident’s: reports of various repairs in the property. reports about a boundary dispute with a neighbour.
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The complaint is about the landlord’s response to the resident’s: reports of various repairs in the property. reports about a boundary dispute with a neighbour.
The complaint is about the landlord’s response to: The resident’s reports of anti-social behaviour. The resident’s request for a sound-proofing assessment. The resident’s request for rehousing.
This complaint is about the landlord’s handling of: the resident’s reports of damp in her living room and kitchen; the related complaint.
The complaint is about the landlord’s handling of reports of Anti-Social Behaviour (ASB), in particular, noise nuisance. The complaint is also about the landlord’s associated handling of the complaint.
The complaint is about the landlord’s response to the resident’s reports about: Leaks. Lifts. Complaint handling.
The complaint is about the landlord’s handling of kitchen repairs.
The complaint is about the landlord’s response to the resident’s reports about a flea infestation and door gaps he said led to their spread.
The complaint is about the landlord’s response to the resident’s request to replace the fence in the communal garden outside his flat, with a wall.
The complaint is about the landlord’s: Handling of the resident’s concerns about the condition of the property including her understanding that it was in a noise-controlled area. Handling of the resident’s reports of various repair issues including those relating to the heating system (including the radiators), front and rear doors, windows, toilet, cladding, guttering and the loft.
The resident’s complaint was about: The landlord’s response to the handling of the resident’s reports of: Repair issues, including her TV aerial, lack of utilities and drainage. Anti-social behaviour. A pest infestation. Staff conduct including the level of support and reports to the police and interference with her benefits. The landlord’s response to the resident’s request to move. The resident’s request for compensation.