Notting Hill Genesis (202122700)
The complaint is about the landlord’s: Handling of works to the resident’s bathroom . Complaint handling.
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The complaint is about the landlord’s: Handling of works to the resident’s bathroom . Complaint handling.
The complaint concerns the level of compensation offered by the landlord following a pest infestation in the resident’s property.
The complaint is about: The landlord’s handling of repairs to the resident’s bathroom. The associated complaint handling.
The complaint is about the landlord’s decision to send a solicitor’s letter to the resident to warn him about breaching an injunction made against him.
The complaint is about the landlord’s response to the resident’s concerns regarding the boundary hedge at the property.
The complaint is about the landlord’s response to the resident’s concerns about the lift being out of service.
REPORT COMPLAINT 202005710 Chesterfield Borough Council 29 September 2022 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This is […]
The complaint is about the landlord’s response to the resident’s request for a bathroom replacement.
The complaint was about: The landlord’s response to the resident’s reports of remedial works following a leak to the boiler. The landlord’s response to the resident’s reports of a faulty boiler. The landlord’s response to the resident’s reports of overflowing guttering. The landlord’s response to the resident’s reports of damage to the resident’s property following a refurbishment in a neighbouring property. The landlord’s response to the resident’s reports of breaches of planning permission, covenants, and disturbance caused by building works in a neighbouring property.
The complaint is about: The landlord’s handling of the replacement of the resident’s front door. The landlord’s handling of the associated complaint.