Clarion Housing Association Limited (202313861)
The complaint is about the landlord's handling of: reports of overgrown trees in a neighbouring garden. planned improvement works to the resident's windows and doors. the associated complaint.
Decisions
All our decisions are published here as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020 and are published three months after the final decision date. In some cases we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
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East Midlands Housing Group Limited (202419092)
The complaint is about the landlord’s handling of the resident’s: Requests for aids and adaptations in the property. Complaint.
Flagship Housing Group Limited (202440443)
The complaint is about the landlord’s handling of the handover of the property and the resident’s reports of defects.
Haringey London Borough Council (202329921)
The complaint is about the landlord’s handling of: The resident’s report of a leak. The resident’s complaint.
Haringey London Borough Council (202420057)
The complaint is about the landlord’s handling of the resident’s: Request for a bathroom and kitchen replacement. Reports of damp and mould.
Homes Plus Limited (202340264)
The complaint is about the landlord’s handling of: Roof repairs and associated damp and mould. The complaint.
Kirklees Metropolitan Borough Council (202346122)
The complaint is about the landlord's handling of the residents’ reports of noise nuisance from their neighbour.
Lewes District Council (202446507)
REPORT COMPLAINT 202446507 Lewes District Council 31 July 2025 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This is […]
London & Quadrant Housing Trust (202216213)
The complaint is about the landlord’s handling of the resident’s reports of leaks, damp, mould and associated repairs in the property.
London & Quadrant Housing Trust (202406109)
The complaint is about the landlord’s handling of repairs at the property. The Ombudsman has also looked at the landlord’s complaint handling.