Sovereign Network Homes (Former Network Homes) (202332361)
The complaint is about the landlord’s response to the resident’s reports of repair issues with his bedroom window.
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The complaint is about the landlord’s response to the resident’s reports of repair issues with his bedroom window.
The complaint is about the landlord’s handling of the resident’s reports of anti-social behaviour (ASB). The Ombudsman has also looked at the landlord’s handling of the associated complaint.
The complaint is about the landlord’s handling of concerns about the neighbour’s camera doorbell.
The complaint is about: The landlord’s handling of the resident’s reports of dangerous electrical wiring in his garden. The landlord's request for access to the resident's home to complete an electrical safety check.
The complaint is about the landlord's response to the resident’s reports that the shower was not working when the property was let.
The complaint is about the landlord’s response to the resident’s reports of damp and mould. The Ombudsman has also considered the landlord’s complaint handling.
The landlord’s response to the resident’s report of a fire alarm setting off.
The complaint is about the landlord’s handling of: The resident’s reports of roof leaks and subsequent damp and mould issues. The associated complaint.
The complaint is about the landlord’s handling of the resident’s concerns about his communication needs.
The complaint is about the landlord’s response to the resident’s repair requests. We will also consider the landlord’s complaint handling as part of this assessment.
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