Metropolitan Thames Valley Housing (MTV) (202111044)
The complaint is about the landlord’s handling of repairs following a leak affecting the communal car park.
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The complaint is about the landlord’s handling of repairs following a leak affecting the communal car park.
The complaint is about the landlord’s handling of: The repair to the resident’s patio door and the associated offer of compensation. The formal complaint.
The complaint is about the landlord’s handling of the resident’s reports about a pest infestation.
The complaint is about the landlord’s handling of: - The installation of a new kitchen at the resident’s property. The conduct of members of the landlord’s staff and its contractors. The resident’s complaint and request for compensation.
The complaint is about: The landlord’s handling of the repair of a leak and remedial works required, including costs incurred by the resident.
The complaint is about the landlord’s: Response to the resident’s reports of two damp patches to the ceiling at the property. Complaint handling. Record keeping.
The complaint is about the landlord’s handling of: The resident’s reports of noise nuisance from neighbouring properties. The resident’s concerns about its housing officers.
The complaint is about the landlord’s decision to remove trees from a garden area outside the resident’s property.
The complaint is about the landlord’s response to the resident’s reports in relation to: outstanding bathroom repairs Condition of the radiators Damp and mould External garden works
The complaint is about the landlord’s handling of the appointment to replace the resident’s radiators.