London & Quadrant Housing Trust (202205075)
The complaint concerns how the landlord handled repairs to the kitchen sink and balcony in the property.
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The complaint concerns how the landlord handled repairs to the kitchen sink and balcony in the property.
The complaint is about the landlord’s handling of: The resident’s reports of a pest infestation in her former property. The associated complaint.
This complaint is about the landlord’s response to the resident’s: concerns regarding the service charges applied to the account for water charges; report of anti-social behaviour (ASB).
The complaint is about
The complaint is about: The landlord’s response to the resident’s concerns regarding the standard of caretaking. The landlord’s response to the resident’s report of a missed repair appointment and concerns raised about lighting repair works. The landlord’s handling of the resident’s complaint about the conduct of a call handler.
This complaint is about the landlord’s handling of: the priority awarded to the resident’s transfer application. the repairs to the resident’s property following the leak into the lounge; the related complaint.
The complaint is about the landlord’s handling of the resident’s requests for drainage repairs to be completed.
The landlord’s response to the resident’s concerns about the handling of the communal garden outside his home.
The complaint is about: The landlord’s response to the resident’s reports of her wet room being defective. The landlord’s handling of the associated complaint. The landlord’s response to the resident’s report of damp and mould.