Lambeth Council (202115695)
The complaint is about the landlord's response to the resident's reports about repairs to the garden wall at the property.
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The complaint is about the landlord's response to the resident's reports about repairs to the garden wall at the property.
The complaint is about; The landlord’s handling of repairs to the guttering. The landlord’s complaint handling.
The complaint is about: The landlord’s decision to include the cost of decontaminating bins within the service charge; The landlord not providing individual bins to residents; and The landlord’s refusal to install CCTV.
The complaint is about the landlord’s handling of the resident’s request for her kitchen to be replaced due to damp and disrepair.
The complaint is about the landlord’s: response to the resident’s request to remove a tree outside her property; complaints handling.
The complaint is about the landlord’s response to the resident’s reports of antisocial behaviour (‘ASB’) by his neighbours, including noise and throwing cigarette butts into the resident’s garden.
The complaint is about the landlord’s response to the resident’s reports of its contractors’ behaviour, and the subsequent compensation offered.
The complaint is about the landlord’s response to the resident’s: reports of damage to hall carpet caused by a previous repair and the related complaint.
The complaint is about: The landlord’s response to the resident’s reports of a leak from the balcony above her property, and the resulting damage caused. The landlord’s handling of the associated complaint.
The complaint is about the landlord’s: response to the resident’s request to be compensated following a total loss of gas to the property. complaints handling. The resident has also raised a complaint regarding the gas supplier’s response to her request for compensation following a total loss of gas supply to the property.