Midland Heart Limited (202403828)
The complaint is about the landlord’s handling of the resident’s reports of noise nuisance. This Service has also investigated the landlord’s complaint handling.
Decisions
All our decisions are published here as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020 and are published three months after the final decision date. In some cases we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
Loading...
Orbit Group Limited (202303607)
The complaint is about the landlord’s handling of upstairs floor repairs. The Ombudsman has also considered the landlord’s complaint handling.
Places for People Group Limited (202207907)
The complaint is about the landlord’s handling of the resident’s reports of Hate Crime and anti-social behaviour (ASB).
Richmond Housing Partnership Limited (202224965)
The complaint is about the landlord’s response to the resident’s reports of various repairs in the property.
Southwark Council (202218826)
The complaint is about the landlord’s handling of: repairs to a waste pipe. the complaint.
Stonewater Limited (202341798)
This complaint is about the landlord’s: Handling of the resident’s bedroom ceiling repairs. Responses to the resident’s damp and mould reports.
Aster Group Limited (202211314)
The complaint is about the landlord’s response to the resident’s reports that the property is excessively hot.
Bromsgrove District Housing Trust Limited (202313916)
The complaint is about the landlord’s handling of: Asbestos in the loft space of the property. The resident’s concerns about his rent account and rent arrears. The associated complaint.
Clarion Housing Association Limited (202307668)
The complaint is about the landlord’s handling of: The resident’s reports of repairs to her roof following a leak. The resident’s associated complaint.
Clarion Housing Association Limited (202313298)
The complaint is about the landlord’s handling of: The communication to the resident about parking space availability and permits at the resident’s housing development. The associated complaint.