Haringey London Borough Council (202123855)
The complaint is about: The repairs service provided by the landlord following a burst pipe in the property. The suitability of the temporary accommodation offered by the landlord. The landlord’s response to the resident’s request for reimbursement for damage to her personal belongings as a result of the burst pipe. The Ombudsman has also considered the landlord’s complaint handling and recording keeping as part of the assessment.