Southern Housing (202310835)
The complaint is about the landlord’s handling of the resident’s: reports of an odour of sewage in the property. associated complaint.
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The complaint is about the landlord’s handling of the resident’s: reports of an odour of sewage in the property. associated complaint.
The complaint is about the landlord’s handling of: Reports of leaks into the bathroom. The associated complaint.
The complaint is about the landlord’s: Response to the resident’s reports of ASB in 2023. Response to the resident’s report of a storage heater fire. Response to the resident’s reports of damp and mould in the property. Response to the resident’s reports of repair issues in the property. Complaint handling.
The complaint is about the landlord’s handling of: The noise from the shower unit. Damage to the walls caused by the contractors.
The complaint is about the landlord’s response to the resident’s reports of damp and mould in the property.
The complaint is about the landlord’s handling of:
The complaint is about the landlord's handling of concerns regarding items being stored in a communal cupboard. The Ombudsman has also considered the landlord's complaints handling.
The complaint is about the landlord’s handling of the resident’s reports of defects in her new home. The Ombudsman has also assessed the landlord’s complaint handling.
The complaint is about the landlord’s handling of the resident’s reports of increased energy costs following a water tank repair.
The complaint is about the landlord's handling of: The resident’s reports of damp and mould in the property. The associated complaint.