Southern Housing Group Limited (202220225)
The complaint is about the landlord’s handling of plastering works in the resident’s property.
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The complaint is about the landlord’s handling of plastering works in the resident’s property.
The complaint is about the landlord’s handling of: The resident’s reports of a sewage smell coming from the kitchen sink. The associated complaint.
The complaint is about the landlord’s response to the resident’s concerns following the disturbance of asbestos during works to a storage cupboard.
The complaint is about the landlord’s response to the resident’s concerns about his water supply being turned off without notice.
The complaint is about the landlord’s response to the resident’s ongoing issues with heating and hot water.
The complaint is about: The landlord’s handling of repairs to the resident’s heating system. The landlord’s handling of repairs to the resident’s bathroom window. The Ombudsman has also considered the landlord’s complaints handling.
REPORT COMPLAINT 202103858 Clarion Housing Association 18 May 2023 Our approach The Housing Ombudsman’s approach to investigating and determining […]
The complaint is about the landlord’s: Decision to remove bollards installed by the resident and her husband at the end of her driveway. Communication with the resident and her husband in dealing with this matter.
The complaint is about the landlord’s handling of: Reports of leaks into the resident’s property. The associated complaint.
The complaint is about the landlord’s response to the resident’s: Reports of a leak into the property. Request for reimbursement for damage to his personal items due to the leak. The Ombudsman has also considered the landlord’s complaint handling as part of the assessment.