Midland Heart Limited (202225075)
The complaint is about the landlord’s handling of: Heating and hot water repairs. Roof leaks affecting the resident’s property. The Ombudsman has also investigated the landlord’s complaint handling.
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The complaint is about the landlord’s handling of: Heating and hot water repairs. Roof leaks affecting the resident’s property. The Ombudsman has also investigated the landlord’s complaint handling.
The complaint is about the landlord’s handling of reports of a damp bedroom floor. The Ombudsman has also considered the landlord’s complaint handling.
The complaint is about the landlord’s handling of: The resident’s reports of the neighbours feeding the birds. Measures to prevent birds sitting on the resident’s roof, causing excrement and damage. Delays in providing a copy of an Environmental Health report.
The complaint is about the landlord’s response to: reports of a leak. reports of delays in providing information concerning the sale of the resident’s property. The Ombudsman has also considered the landlord’s complaint handling.
The complaint is about the landlord’s handling of: Faults with the resident’s mechanical ventilation system. The resident’s report of smells from a bathroom drain. The Ombudsman has also investigated the landlord’s complaint handling.
The complaint is about the landlord’s handling of: The resident’s concerns regarding the front door and fire safety. The resident’s reports of damp and mould and its handling of the associated repairs The Ombudsman has also considered the landlord’s record keeping.
The complaint is about the landlord’s handling of the resident’s reports of: Antisocial behaviour (ASB). Communal lighting repairs. The Ombudsman has also considered the landlord’s complaint handling.
The complaint is about the landlord’s handling of the resident’s report of antisocial behaviour (ASB).
The complaint is about the landlord’s handling of the resident’s report of a leak. The Ombudsman has also considered the landlord’s complaint handling.
The complaint is about the landlord’s handling of the resident’s reports of repairs. The Ombudsman has also considered the landlord’s complaint handling.