Incommunities Limited (202111130)
The complaint is about the landlord’s refusal to reimburse money the resident paid to decorate a property which she subsequently did not move into.
Decisions
All our decisions are published here as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020 and are published three months after the final decision date. In some cases we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
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Network Homes Limited (202116494)
The complaint is about the landlord’s decision to decline the resident’s request for a parking bay .
One Manchester Limited (202101321)
The complaint is about the landlord’s response to the resident’s reports of anti-social behaviour (‘ASB’) by his neighbour.
Red Kite Community Housing Limited (202109781)
The complaint is about the landlord issuing the resident with a final antisocial behaviour warning.
Beyond Housing Limited (202114018)
The complaint is about the landlord’s response to the resident’s: Reports of antisocial behaviour (ASB). Request for a transfer to another property.
Home Group Limited (202104435)
The complaint is about the landlord’s handling of the resident’s reports of rodents (rats) in her property and neighbouring properties.
Magenta Living (202110935)
The complaint is about: The landlord’s handling repairs to the resident’s front door and the communal front door, and the removal of the concrete canopy for the block. The landlord’s response to the resident’s request for a breakdown of the cost of the work.
Birmingham City Council (202104416)
The complaint is about the landlord’s response to the resident’s allegations about the removal of his belongings from the property by the landlord’s contractor.
Birmingham City Council (202106816)
The complaint is about the landlord’s handling of the resident’s concerns regarding his boiler, pests in his property and increased utility bills.
Clarion Housing Association Limited (202101179)
This complaint is about: The landlord’s response to the resident’s request for reimbursement of plumbing costs and repairs to damage following a toilet leak. The landlord’s handling of the resident’s reports of damp and mould in the communal area of the property.