Octavia Housing (202007247)
The complaint is about: The landlord’s response to the resident’s reports of noise disturbance from a neighbouring property; The landlord’s response to the resident’s reports of damage caused to the property by works carried out at a neighbouring property; The landlord’s handling of repairs to the resident’s boiler; and The landlord’s handling of communal repairs and maintenance, including to the communal entrance door lock and the use of scaffolding.