Southern Housing (202331428)
The complaint is about the landlord’s response to the resident’s concerns about parking control measures. We have also considered the landlord’s handling of the complaint.
Decisions
All our decisions are published here as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020 and are published three months after the final decision date. In some cases we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
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Hyde Housing Association Limited (202314812)
The complaint is about the landlord’s: Response to the resident’s concerns about trees in neighbouring gardens. Complaint handling.
London & Quadrant Housing Trust (L&Q) (202404648)
The complaint is about the landlord’s handling of the resident’s service charge refund.
Settle Group (202420827)
The complaint is about the landlord’s handling of the resident’s request for cladding on his property.
Gentoo Group Limited (202417253)
The complaint is about the landlord’s handling of the resident’s: Reports of damp and mould in the property. Temporary move.
Great Places Housing Association (202323706)
The complaint is about the landlord’s response to the resident’s concerns about fire safety inspections at his property.
Livv Housing Group (202322800)
The complaint is about the landlord’s handling of the resident’s agreed reasonable adjustment relating to its staff accessing his property.
London & Quadrant Housing Trust (L&Q) (202309874)
The complaint is about the landlord’s handling of: the resident’s reports of antisocial behaviour (ASB) in his apartment block and the security of the communal entry door. the associated complaint.
London Borough of Enfield (202338241)
The complaint is about the landlord’s response to the resident’s concerns about: The safety of the building. Its offer to buy back the property.
Nottingham Community Housing Association Limited (202320614)
The complaint is about the landlord’s handling of repairs to the resident’s front door.