3 May 2023
The Ombudsman has launched its business plan for 2023-24 which it will use to deliver an independent, visible and proactive Ombudsman.
Continue reading about Housing Ombudsman publishes business plan 2023-24
23 August 2019
We have responded to the Ministry of Housing, Communities and Local Government’s consultation on ‘Redress for purchasers of new build homes and the New Homes Ombudsman’.
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7 November 2018
We welcome the government’s new vision for social housing set out in the green paper, A new deal for social housing.
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23 August 2018
Effective resolution of complaints is one of the five core themes in the Government’s social housing green paper, A new deal for social housing, and will form the focus of our response to the consultation.
Continue reading about Social housing green paper: Using our complaints knowledge to respond8 May 2018
We welcomed the government’s consultation on ‘Strengthening consumer redress in the housing market’ and support the proposal to improve consumer access to redress across the housing and property sector.
Continue reading about Consumer redress in the housing market16 January 2018
We responded to the government’s consultation ‘Tackling unfair practices in the leasehold market’ which looked at a range of measures to tackle unfair and unreasonable abuses of leasehold.
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16 January 2018
We responded to the All Party Parliamentary Group for Excellence in the Built Environment (APPGEBE) Inquiry, looking into the potential and detail for a New Homes Ombudsman.
Continue reading about New Homes Ombudsman consultation11 December 2017
We have published a response to the Mayor of London’s draft of the London Housing Strategy. It focuses on the specific areas of the draft housing strategy which touches on the Housing Ombudsman’s role. Under […]
Continue reading about Mayor’s draft London Housing Strategy consultation16 June 2015
We welcomed the opportunity to respond to the recent consultation on the creation of a new Public Services Ombudsman.
Continue reading about A Public Service Ombudsman