From 13 January 2026, we will no longer accept new cases by email. Please use our online webform to submit your complaint. This helps us respond to you more quickly.

Need help? Call us on 0300 111 3000

Rewarding career, rewarding benefits

As well as playing a central part in helping others to increase trust in dispute resolution and to improve landlord and tenant relations, a career with us will also  reward you with a benefits package […]

As well as playing a central part in helping others to increase trust in dispute resolution and to improve landlord and tenant relations, a career with us will also  reward you with a benefits package including:

Annual leave – Minimum 25 days annual leave plus statutory Public Holidays on joining the organisation, rising with long service.

Annual health check – Access to a free annual health check.

Career average pension scheme – Opportunity to join the Local Government pension scheme on a final salary.

Flexible working – Flexi time scheme which provides for employees to balance work commitments and personal needs.

Maternity/Paternity and Adoption leave – Good leave benefits for those employees starting a family.

Personal development allowance – Supporting staff to develop their skills through personal development planning and training opportunities.

Season ticket travel loan – Interest free public transport season ticket loan.