Our latest podcast discusses the Spotlight report on noise complaints

Season 3 Episode 1 – December 2022: Interview with Victoria Smith, Senior Solicitor at Devonshires about Spotlight report into noise complaints.

In this episode, the Housing Ombudsman Richard Blakeway talks to Victoria Smith, Senior Solicitor at Devonshires, about our Spotlight report into noise complaints. During the podcast, we look at the key takeaways from the report, including the importance of triage and having an effective neighbourhood policy. The episode also takes a look at the need to revamp the Decent Homes Standard to include internal noise and how landlords can take a more holistic approach to the problem. Finally, Richard Blakeway sets out the main recommendations from the report, and how they can be implemented within organisations.

Listen to the podcast

All past episodes can be found on our podcast page. Stay tuned for future episodes.