The latest issue of our e-newsletter, Housing Ombudsman News, is out now providing news and updates about our service. In this issue:
- First annual review of complaints
- Complaint Handling Code strengthened
- Three year corporate plan published
- New podcast mailing list
- Two severe maladministration findings for LB Lambeth
- Severe maladministration finding for Haringey
- Insight report shows complaints continue to rise
- New series of regional forums
- Training and events
You can read it online, or sign up to get the latest news straight to your inbox.