Richmond Housing Partnership Limited (202224965)
The complaint is about the landlord’s response to the resident’s reports of various repairs in the property.
Decisions
All our decisions are published here as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020 and are published three months after the final decision date. In some cases we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
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Southwark Council (202218826)
The complaint is about the landlord’s handling of: repairs to a waste pipe. the complaint.
Stonewater Limited (202341798)
This complaint is about the landlord’s: Handling of the resident’s bedroom ceiling repairs. Responses to the resident’s damp and mould reports.
Aster Group Limited (202211314)
The complaint is about the landlord’s response to the resident’s reports that the property is excessively hot.
Bromsgrove District Housing Trust Limited (202313916)
The complaint is about the landlord’s handling of: Asbestos in the loft space of the property. The resident’s concerns about his rent account and rent arrears. The associated complaint.
Clarion Housing Association Limited (202307668)
The complaint is about the landlord’s handling of: The resident’s reports of repairs to her roof following a leak. The resident’s associated complaint.
Clarion Housing Association Limited (202313298)
The complaint is about the landlord’s handling of: The communication to the resident about parking space availability and permits at the resident’s housing development. The associated complaint.
Concept Housing Association CIC (202224363)
The complaint is about: the landlord’s handling of the resident’s reports that he was harassed by his neighbour. the landlord’s handling of the resident’s concerns about staff conduct and a lack of safeguarding provision. the landlord’s handling of the resident’s concerns about theft from his room. the landlord’s response to the resident’s complaint.
Cottsway Housing Association Limited (202312919)
REPORT COMPLAINT 202312919 Cottsway Housing Association Limited 25 September 2024 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This […]
Hammersmith and Fulham Council (202322547)
The complaint is about the landlord’s handling of the resident’s noise and antisocial behaviour (ASB) reports.