Yorkshire Housing Limited (202422353)
The complaint is about the landlord’s handling of: repairs. temporary accommodation.
Decisions
All our decisions are published here as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020 and are published three months after the final decision date. In some cases we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
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Curo Places Limited (202335110)
REPORT COMPLAINT 202335110 Curo Places Limited 20 August 2025 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This is […]
Kingston upon Hull City Council (202417270)
The complaint is about the landlord’s: Handling of repairs throughout the resident’s property. Response to the resident’s reports about his mental health.
Kirklees Metropolitan Borough Council (202339693)
The complaint is about the landlord’s handling of the resident’s: Reports of a leak to the outhouse roof. Associated complaint.
London & Quadrant Housing Trust (202450720)
The complaint is about the landlord’s handling of the resident’s reports of: A roof leak. A damaged bathroom basin. The Ombudsman has also considered the landlord’s complaint handling.
London Borough of Hammersmith and Fulham (202418615)
The complaint is about the landlord’s handling of the resident’s: Reports of pests in the property. Concerns raised in relation to the condition of the: Internal doors. Flooring. Kitchen.
Paragon Asra Housing Limited (202322523)
The complaint is about the landlord’s response to the resident’s service charge queries.
Peabody Trust (202421775)
The complaint is about the landlord’s handling of: The resident’s concerns regarding its communication about and use of fire-retardant paint in the communal areas. The complaint.
Peabody Trust (202444304)
The complaint is about the landlord’s response to the resident’s: Reports of damp and mould, associated repairs, and a move to temporary accommodation. Request for compensation for damage to belongings. We have also considered the landlord’s complaint handling.
Royal Borough Of Greenwich (202342794)
The landlord’s response to the resident’s report of staff misconduct.